Front of house communication skills: English training

About this programme

Customer service is key to the success of any property and F&B outlet. Front of house staff need to be able to speak confidently with guests, problem solve and handle complaints professionally. With this in mind, Excel Education has created a half-day workshop to help your front of house staff communicate more effectively with guests. 

This fun, interactive workshop equips front of house staff with spoken skills to convey and clarify key information to help create the most professional image for your organisation and brand.​

Contact us to learn more about our tailor-made front-of-house training programmes for your team.

Choose a format that suits you best

Workshop format

We can provide a workshop at your workplace, private event space or at our learning centre. Simply let us know what suits you best.

1-on-1 training

Unlock your own potential in a personal and exclusive setting. We can do this in our learning centre, at your workplace or online via video call.

Book this workshop

Get in touch with our team today to find out more and book this training programme. 

Monday - Friday: 9:30 - 18:30

Saturday: 09:00 - 19:00

Sunday: Closed

Excel Education Limited

Shops 3 - 5, G/F

Pak Sha Wan Centre

Lot 523, DD 210, Hiram’s Highway - Hebe Haven

Pak Sha Wan, New Territories, Hong Kong SAR


Tel: (852) 2736 6339

Fax: (852) 3764 3361

© Excel Education Limited